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Help & FAQ

Find answers to common questions about our hiring process, candidate portal, and working at Infolog Solutions.

Getting Started

Learn how to create an account, complete your profile, and start applying.

Application Process

Understand our hiring stages, timeline, and what to expect at each step.

Account & Security

Manage your account settings, password, and privacy preferences.

Frequently Asked Questions

Click on "Register" in the navigation menu. You'll need to provide your email address, create a password, and verify your email through a one-time password (OTP). Once verified, you can complete your profile with your experience, skills, and resume.
To apply for a position, you'll need an updated resume (PDF format preferred). Optionally, you can include a cover letter, portfolio links, and any relevant certifications. Make sure your contact information is current.
Our typical hiring process takes 2-4 weeks from application to offer. This includes resume screening (2-3 days), initial phone screen (1 week), technical interviews (1-2 weeks), and final decision (2-3 days). We keep candidates informed at every stage.
Yes! You can apply for multiple positions that match your skills and interests. However, we recommend focusing on roles that closely align with your experience. Our recruiters may also suggest alternative positions that could be a better fit.
Log in to your Candidate Portal and navigate to "My Dashboard". You'll see all your applications with their current status. You'll also receive email notifications whenever there's an update to your application.
Our interviews typically include: a phone screening with HR, a technical assessment (for technical roles), a panel interview with the hiring team, and a final conversation with leadership. We focus on both technical skills and cultural fit. Come prepared to discuss your experience and ask questions about the role.
Yes, we offer a hybrid work model with flexible hours. Most roles allow working from home 2-3 days per week. Some positions may be fully remote depending on the role requirements. Check the specific job posting for work arrangement details.
On the login page, click "Forgot Password" (coming soon). Enter your registered email address and we'll send you a password reset link. If you're having trouble, contact our HR team at hr@infologsolutions.com for assistance.

Still Have Questions?

Our HR team is here to help. Reach out and we'll get back to you within 24 hours.

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